Several U.S. citizens filed a class-action lawsuit in the District Court of New York against Apple for allegedly providing false information about the water-resistance level of iPhone devices. This was reported by Wccftech on Monday, April 26.
Apple, determining the degree of protection of smartphones, based on the results of laboratory tests using pure water without various impurities, says the lawsuit.
Thus, the insurance guarantees do not apply to cases where the device has been exposed to water, which contains various substances. For example, the user who got the device on the water from the pool or the ocean, which contains chlorine and salt, will not be able to use the warranty.
According to Antoinette Smith, one of the plaintiffs, her device was exposed to water that was no more than what was advertised for the smartphone. However, the company refused to pay damages, so the woman had to spend money to repair the device and subsequently buy a new smartphone.
According to the plaintiffs’ claims, the organization must provide them with financial compensation, as well as change the practice of current product presentation.
It is noted that the iPhone devices can stay in the water for some time and not be spoiled, which follows from the standard assigned to them by the degree of protection of the shell against water penetration (ingress protection). According to this classification, the iPhone 12 model, in particular, can survive at a depth of six meters for 30 minutes without affecting its operation.
On March 17, users of iPhone 12 with colored cases complained that the devices began to fade paint. It was reported that Apple service centers refuse to accept the gadgets under warranty, because “the color of the model has nothing to do with its performance.
On March 2, it was reported that Robert De Rose of Australia sued Apple over an iPhone smartphone that had caught fire in his pants pocket. As a result of the incident, the man was recorded second-degree burns.